Insight through clarity – rely on CrossPoint Solutions for expert Services and Custom Development for a clear Business Intelligence and Customer Relations approach.

 

 

CrossPoint CRM BI ServicesAt CrossPoint Solutions we are convinced that the best business performance can be obtained by improving your business processes at all levels. A successful BI or CRM implementation depends greatly on a optimized information store (Datamart, Data Warehouse ...), the right tools and technology and an effective Project approach. CrossPoint Solutions offers services to link the facts and data with your objectives and strategy. We make sure that all your information is efficiently analysed and optimized using data mining, analytics & reporting, balanced scorecards, dashboards. This will enable every employee to take better informed decisions and move to action quicker.

 


Data Management Services

To improve the quality of your data we have developed a specific approach; the data management foundation framework. Although not al components need to be tackled at the same time, at least all of them need to be looked at. Its functions are:

  • Data Governance is the set of people, processes, and information technology required to create a consistent and proper handling of an organization's data across the business enterprise.
  • Data Architecture, Analysis and Design deals mainly with all modeling effort going on in the organization.
  • Database Management is the more operational part of dealing with data.
  • Database Security Management deals with Regulation issues, which becomes more important in organizations. This always goes hand in hand with security and access management.
  • Data Quality Management is maybe the biggest concern in data management. If the quality of the data is bad a lot of effort and resources are wasted.
  • Reference & Master Data Management, one single master enables better definitions, better quality …
  • Data Warehousing & Management, data becomes valuable if it can be turned into information and be used to steer business.
  • Document, Record & Content Management, information can appear in several forms and formats. So standardizing in how to safeguard the more non-structured information is key.
  • Meta Data Management, naming objects and related definitions are mandatory when comparing numbers. If not everyone uses the same definition for the same object it becomes hard to compare.

Custom Development

We build and support Business-to-Business and Business-to-Consumer applications with Microsoft .net technology. We focus on the delivery and deployment of applications based on the Microsoft .net Servers, and although each of them have astounding 'out-of-the-box' features, they often need to be customized. We have a tight link with Microsoft in this regard, and new technologies are very carefully studied and tested from their earliest release.

Based on the Progress business application platform, SOA infrastructure and data infrastructure software we simplify and accelerate the development, deployment, integration and management of business applications and Service-Oriented Architecture (SOA).

 

In-house or on-site, Expert Consultancy

Do you want us to take the lead or assist your people in specific domains? Either way, our in-depth product knowledge and experience in successful implementations will help you turn your project into a success.

 

Expert Project Management and Methodology

You need a trustworthy partner to manage your CRM project. At CrossPoint Solutions we use proven and repeatable methods, the best software and expert services.We want to be a partner who is supportive and focused on getting the job done and has the ability to provide quality in both strategy and execution. But also a partner who recognizes your predicament to succeed.

 

 

Proven Expertise

Our very strong technical competency and proven approach have resulted in many best practices and excellent references. We understand your business and the challenges you face. We offer you the best guarantee of a successful project.

But do not just take our word for it. We prefer our clients to speak for themselves. Contact us for more detailed information. Talk to us about your project and ambitions. Behind every strong idea you need a strong team to see it through. We would welcome the opportunity.

 

Crosspoint solutions - Veldkant 33/A - 2550 Kontich - Belgium - +32(0)3 451 23 91 - info@crosspoint-solutions.be